Currently, everyone is discussing how various industries can integrate with the internet, or how the internet can enhance various industries. It seems that if you don't discuss these aspects, you're falling behind the times. The hotel industry is no exception. Industry insiders are well aware of the operating conditions of hotels, and everyone wants to get a share of the pie in this large internet environment. Therefore, hotels are resorting to various methods to connect with the internet, get closer to users, and achieve easier marketing.
These are merely methods or means. If hotels want to gain more recognition and profitability, they must return to the essence of hotels and explore how to improve their products and services. This essential product and service must start with the hotel rooms. Room Control System This is a system used by many large hotels today. It solves many problems encountered by traditional hotels, and customers also enjoy a better experience.
Room Control System Convenience:
1. After following the hotel's WeChat official account, guests can view rooms, book rooms, and select room numbers through VR scenes on WeChat. After successful booking, a map navigation to the hotel is provided;
2. Upon arrival, guests can check in by simply swiping their ID card at the front desk without waiting in line;
3. Guests can use WeChat to open the door with one click, connect to WIFI, call for service, scan codes to shop, check out quickly, receive/share coupons, receive WeChat red envelopes, and participate in raffles, etc.
4. Achieve a fast, cool, and stylish customer experience, greatly improving hotel service efficiency, and creating an intelligent cloud hotel! With the help of the intelligent guest control system and intelligent hardware facilities, guests can quickly book, save time, and check in without going through the hotel front desk, using WeChat or a self-service machine to avoid queuing and waiting time.
5. Guests can control the in-room equipment, such as air conditioning, curtains, TV, and lights, via voice, WeChat, or mobile App. Guests' hotel stay experience and overall satisfaction have improved, establishing a good brand reputation for the hotel.